Step 1: Inspection and Pickup

You call our number and we spring into action. On the agreed upon date and time, our expert will come to you to collect the rugs or carpets. He will inspect each item carefully and will warn you about any damage or other issues. He will then take the items to our cleaning station.

Step 2: Vacuuming Your Rug

Now it's time to get rid of as much dust, debris, allergens, and dirt as possible. The vacuuming step is responsible for this. Don't worry; our vacuums will not harm your rugs or carpets in any way.

Step 3: Preparing the Rug for Washing

It's time to run a few tests on the rug. The fabric and the colors are tested. The results help us pick the best cleaning procedure to use on your rug. It also indicates to us which cleaning products will be most effective.

Step 4: Cleaning Your Rug

This is the hard part. Our experts start to clean your rug. We hand-wash every item, so no washing machines are involved. This allows our experts to concentrate exactly on problematic areas. The ends results are breathtaking.

Step 5: Drying Your Rug

The next step is to dry the rug completely. We won't get into details here, but rest assured that our drying process will not damage the fibers or the colors in any way. Our pros will make sure of it.

Step 6: Repairs and Final Inspection

If you ordered our rug repair or rug restoration services, our pros will start repairing or restoring the rug. It must be dry for them to be able to do their job. Afterwards, the rug undergoes a final inspection. In case we are not 100% satisfied with the results, your rug is cleaned again.